Accessibility

Llwybrau Llesiant Accessibility Statement

This accessibility statement applies to Llwybrau Llesiant’s website, www.llwybraullesiant.cymru.

The website is run by Gwynedd Council and we want as many  people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (for example NVDA).
     

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

E-mail: llwybraullesiant@gwynedd.llyw.cymru

Call: 01286  682 751

We’ll consider your request and get back to you in 5 working days.

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact llwybraullesiant@gwynedd.llyw.cymru

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (external link).

 

Contacting us by phone or visiting us in person

There are many different ways to contact us. If you would like to contact the learning disability service directly, the e-mail address is: ADLD@gwynedd.llyw.cymru.

If you would like to speak to someone over the phone, the number is: 01286 682751.

It is also possible to contact us through www.llwybraullesiant.cymru, click on the ‘contact us’ page and submit your query.

Audio induction loops are available at all Siop Gwynedd receptions.

 

Technical information about this website’s accessibility

Gwynedd Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 (external link) AA standard, due to the non-compliances listed below.

The colour contrast is insufficient in some areas of the site. This fails WCAG 2.1 AA success criteria 1.4.3 (Contrast). This is considered a high priority on our accessibility roadmap to improve accessibility across this website.

 

What we’re doing to improve accessibility

We have a roadmap in place to greet the issues raised in this statement. Any new PDF files will be tested before being placed on the site.

This statement will be reviewed regularly to report on our progress.

 

Preparation of this accessibility statement

This statement was prepared on 26 January 2021.

All the webpages were last tested on 22 January 2021 using manual tests and use of technology such as the ‘WAVE web accessibility evaluation tool’. 

We tested:

Every page on the site

Every PDF on the site